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Policies & support

Refunds & cancellation

Updated: October 30, 2026

Refunds & cancellation

For a disputed charge, duplicate order, failed delivery or unused purchase, open your account orders and use the refund-request action where available, or contact support with the order ID and reason. A request is reviewed; approval in the beta is not proof of a bank refund. Test orders have no real money to refund. We do not promise a blanket no-refund policy or a fixed processing period that overrides applicable consumer rights. There is no active automatic renewal to cancel in the current beta; deleting an account or voice is not a substitute for cancelling a future paid renewal. Contact billing support if your account shows an unexpected recurring charge.

Contact support

gubin.juto@gmail.com